Process mining

Many people start a Business Process Management project by modelling the processes as they stand today, the "as is" scenario. However, this only reflects what should happen in your organisation and what you think happens. How can you be sure that the process you have mapped reflects what actually takes place and covers exceptions?

The Reflect|one Process Mining solution automatically builds a process model from your real data in minutes. Process Mining is based on facts and not guess work. It allows you to spend less time on discovery and more time on making your business more efficient.

The software takes information from your current applications and with a few clicks you can see:

• The process model

• An animation of the process

• Interactions between systems and people

• The critical path with common exceptions

• A comparison of models

• Advanced filtering to focus on key areas

• Throughput times and advanced metrics

You can quickly see any bottlenecks and non- compliances, you can also see what parts of the process are under used. Process Mining can then be used on an ongoing basis to measure KPIs and to ensure your business is always striving for maximum efficiency. For further information please visit the Pallas Athena web site